Frequently Asked Questions

Find answers to our most commonly asked questions below. Don't see what you're looking for? Contact us and we'll be happy to help.

Shipping & Delivery

How long does shipping take?
Standard shipping typically takes 5–7 business days. Expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free standard shipping on orders over a qualifying amount. Details are shown at checkout.

Do you ship internationally?
We currently ship within the United States. International shipping options are coming soon.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase on unopened, unused products. Please contact us to initiate a return.

How do I exchange a product?
Reach out to our team at hello@sknrevive.com and we'll guide you through the exchange process.

Order Tracking

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your delivery status.

Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if changes are needed.

Products & Ingredients

Are your products suitable for sensitive skin?
Our formulas are designed with skin health in mind. We recommend reviewing the ingredient list on each product page and doing a patch test before full use.

Are your products cruelty-free?
Yes, SKNREVIVE products are cruelty-free. We are committed to ethical and responsible beauty.

How should I store my skincare products?
Store products in a cool, dry place away from direct sunlight for best results.